FAQ

Who makes these pieces?

Every gemsomnia piece is designed and assembled by me in Chicago.

Some custom projects are developed in collaboration with the customer, but every composition is arranged and completed by hand in my studio.

Where do the materials come from?

Many materials are sourced from independent sellers, vintage suppliers, secondhand markets, and during travel. Some components are repurposed from existing objects and given a second life.

I try to balance thoughtful sourcing with reducing waste whenever possible.

If you ever feel finished with your piece and would like to return it to be broken down and transformed into something new, I welcome that.

How should I care for my piece?

gemsomnia pieces are dimensional and should be handled with care. Avoid prolonged water exposure, heat, lotions, perfumes, and harsh chemicals. Remove wearable pieces before sleeping, showering, or physical activity, and store them in a dry, safe place.

More detailed guidance can be found on the Care page.

How long does it take to receive my order?

Ready pieces typically ship within five to seven business days.

Custom pieces typically take up to four weeks from the confirmed design. If a concept calls for sourcing something new, timing may extend depending on availability and shipping.

I will always communicate the timeline clearly.

Are imperfections normal?

Yes. Each piece is assembled by hand and may include vintage or repurposed materials. Small variations and imperfections are part of the process and make each piece unique.

Are all sales final?

All sales are final. If your piece needs repair or you experience an issue, please reach out and I will help find a solution when possible.

Can I request custom or bespoke work?

Yes. Many pieces can be adjusted using materials already in the studio. If a project requires specific or rare materials, additional sourcing may be discussed depending on feasibility and timing.

Fully bespoke projects are priced upon inquiry because they require additional research, sourcing, and design time.